Question 1

What is non-medical lifestyle assistance?

Accepted Answer

Non-medical lifestyle assistance is day-to-day support focused on helping you remain independent and connected. We provide friendly companionship, help with technology, light home organization, errand running, pet care, wellness check-ins, and more. We do not provide medical care of any kind.

Question 2

Do you replace medical or home health care?

Accepted Answer

No. Elevare provides non-medical support only. We do not provide nursing, therapy, diagnoses, or medical treatment. We are here to complement your lifestyle — not to replace professional medical or clinical care.

Question 3

Who is Elevare for?

Accepted Answer

Elevare is for anyone who wants a little extra support in their daily life. This includes active adults, busy professionals, seniors, empty nesters, individuals living alone, adults recovering from illness or surgery, and family caregivers who need reliable backup. If you value convenience, connection, and support — Elevare is for you.

Question 4

What areas do you serve?

Accepted Answer

We currently serve Dallas, Collin, Rockwall, Denton, and Tarrant Counties in the DFW area of Texas.

Question 5

How much do your services cost?

Accepted Answer

Our plans start at $99/month. À la carte visits start at $55. Every client starts with a free consultation where we discuss the right plan for your needs and budget. View our full pricing on the Services & Pricing page.

Question 6

Do you require a long-term contract?

Accepted Answer

No. We have a 30-day minimum to start and then go month-to-month. You can adjust or cancel with notice at any time.

Question 7

Are your staff background checked?

Accepted Answer

Yes. All Elevare team members go through background screening before their first visit.

Question 8

How do we get started?

Accepted Answer

It starts with a free consultation — a no-pressure conversation about your daily life, needs, and how Elevare can help. Call us at (469) 875-8728 or fill out the contact form and we will reach out within 24 hours.

Question 9

What happens if I need to cancel a visit?

Accepted Answer

We ask for at least 24 hours notice when possible. Same-day cancellations may still be billed. Please see our Payment & Cancellation Policy for full details.

Question 10

Can family members be kept updated?

Accepted Answer

Yes. We offer Family Peace of Mind Updates as an add-on to any plan — regular written or phone updates to a designated family member after visits.

Question 11

Is Elevare covered by insurance or Medicare?

Accepted Answer

No. Elevare is a private-pay service only. We do not bill Medicare, Medicaid, or any insurance program.

Helpful Answers

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